Networking Management System
Managing, planning and running your network has never been easier! COS Business Engine offers many features and allows you to stay on top of your network and its performance easily and at all times with tailored diagnostic data. There are two standard roles available:
Admin profile: Take control! Effortlessly allows you to update service assortment, prices, and terms.
Support profile: Gain access to a limited subset of data network diagnostics and information on how services are performing on the network.
Effortlessly Handle Network Outages
Additionally, our latest update in COS Business Engine makes it easier to manage and communicate network outages. If a network element such as an OLT goes down you can create a disruption for that OLT and publish it on the marketplace; either visible for all subscribers or only those who are actually affected.
Say goodbye to chaos during network disruptions! Our latest update simplifies the process:
Instant Updates: Experience swift communication during outages. Using this function not only keeps your subscribers informed but also reduces the number of tickets that are created and reduces the workload for your support staff.
Prioritizing Information: If a subscriber calls in, the support staff immediately sees that they are affected by an ongoing disruption, and they are therefore able to provide the customer with accurate information right away.
Integration Benefits: If your NOC has monitors and automatically detects outages, our new Network Operations API can push that disruption into the Business Engine.
This disruption is visible to all system users, and they can choose to approve or edit the disruption message and publish it on the marketplace.
Let’s Connect and Transform Your Fiber Project
Are you ready to take the next step in transforming your fiber project? If you’re looking for a partner committed to automation, efficiency, and excellence, COS Systems is here to help.
Contact us today and discuss how our fiber network solutions can empower your business bridging the digital divide and providing our communities with comprehensive FTTH coverage.
If you want to dive deeper into the topic, I highly recommend reading our whitepaper.
Telecom Billing: COS Business Engine’s Automated Solutions for Fiber Broadband Networks
Automated Telecom Billing Solutions
Billing is a very central part of telecommunications and of any fiber broadband network. Automated billing is key; cuts costs, ensures revenue, and saves time. COS Business Engine supports all possible business models no matter if you are an Internet Provider billing your subscribers directly or if you are an Open Access Network Operator who charges wholesale fees on a monthly basis.
In the latter case, COS Business Engine aggregates a billing report for every ISP on your network on a monthly basis, available on the COS Business Engine admin interface.
There are variations where the Operator is also billing the end customer, or where the Operator is billing the customer for all services on behalf of the ISPs. COS Business Engine facilitates and automates all these billing models, as well as the traditional single-provider business model.
Automated billing is desirable because it
Let’s Connect
Are you ready to take the next step in transforming your fiber project? If you’re looking for a partner committed to automation, efficiency, and excellence, COS Systems is here to help.
Contact us today and discuss how our fiber network solutions can empower your business bridging the digital divide and providing our communities with comprehensive FTTH coverage.
If you want to dive deeper into the topic, I highly recommend reading our whitepaper.
Improving Network Operations through the Networking Management System of COS Business Engine.
Networking Management System
Managing, planning and running your network has never been easier! COS Business Engine offers many features and allows you to stay on top of your network and its performance easily and at all times with tailored diagnostic data. There are two standard roles available:
Admin profile: Take control! Effortlessly allows you to update service assortment, prices, and terms.
Support profile: Gain access to a limited subset of data network diagnostics and information on how services are performing on the network.
Effortlessly Handle Network Outages
Additionally, our latest update in COS Business Engine makes it easier to manage and communicate network outages. If a network element such as an OLT goes down you can create a disruption for that OLT and publish it on the marketplace; either visible for all subscribers or only those who are actually affected.
Say goodbye to chaos during network disruptions! Our latest update simplifies the process:
Instant Updates: Experience swift communication during outages. Using this function not only keeps your subscribers informed but also reduces the number of tickets that are created and reduces the workload for your support staff.
Prioritizing Information: If a subscriber calls in, the support staff immediately sees that they are affected by an ongoing disruption, and they are therefore able to provide the customer with accurate information right away.
Integration Benefits: If your NOC has monitors and automatically detects outages, our new Network Operations API can push that disruption into the Business Engine.
This disruption is visible to all system users, and they can choose to approve or edit the disruption message and publish it on the marketplace.
Let’s Connect and Transform Your Fiber Project
Are you ready to take the next step in transforming your fiber project? If you’re looking for a partner committed to automation, efficiency, and excellence, COS Systems is here to help.
Contact us today and discuss how our fiber network solutions can empower your business bridging the digital divide and providing our communities with comprehensive FTTH coverage.
If you want to dive deeper into the topic, I highly recommend reading our whitepaper.
Improving Fiber Networks through Network Monitoring Tool
Exploring the Efficiency of Fiber Networks: A Comprehensive Look, at COSs Network Monitoring Tool.
How our software solutions can offer planning, building, monitoring and managing fiber networks. And how COS can help optimize performance and efficiency at different stages of the network lifecycle.
If you’re using automated provisioning via one of our partners, our provisioning dashboard gives you an overview of the status of the services on your network.
The integration with COS Business Engine keeps track of your network and the services that have been provisioned, should be provisioned, or should be canceled but haven’t been terminated yet.
For example, the dashboard lets you know quickly how many services are activated even though they are missing a contract or how many services are still active even though the service has been canceled.
Let’s Connect and Transform Your Fiber Project
Are you ready to take the next step in transforming your fiber project? If you’re looking for a partner committed to automation, efficiency, and excellence, COS Systems is here to help.
Contact us today and discuss how our fiber network solutions can empower your business bridging the digital divide and providing our communities with comprehensive FTTH coverage.
If you want to dive deeper into the topic, I highly recommend reading our whitepaper.
ISP Marketing: The Power of Self-Service and Automated Provisioning with COS Business Engine
Improving ISP Marketing: Simplifying Options and Increasing Digital Effectiveness
The key to efficient network operations is self-service, and in order to make marketing to your subscribers as easy as possible for you as an ISP, COS Business Engine has an integrated online marketplace.
This marketplace can be tailored, (visually) adapted, and branded and enables customers to choose what they want when they want and no matter where they are – around the clock!
The filter function makes it easy to choose between different services (e.g. internet, phone, tv) and to compare offers from different providers. At a glance, the customer sees which providers offer the best price to what conditions.
Once they have made their choice, neither the operator nor the service provider needs to take any further action, thanks to the zero-touch service provisioning functionality of COS Business Engine: services are provisioned automatically and ready to be used at the customer’s address within minutes.
The online marketplace can essentially complete the tasks of an entire call center while eliminating human error.
Let’s Connect and Transform Your Fiber Project
Are you ready to take the next step in transforming your fiber project? If you’re looking for a partner committed to automation, efficiency, and excellence, COS Systems is here to help.
Contact us today and discuss how our fiber network solutions can empower your business bridging the digital divide and providing our communities with comprehensive FTTH coverage.
If you want to dive deeper into the topic, I highly recommend reading our whitepaper.
#25 COS Christmas Calendar — Admin Interface 2.0
#25 The last “door” in our Chrismas Calendar is a real treat! We are thrilled to announce the launch of our brand-new Admin Interface, a powerful enhancement designed to elevate your experience in managing and controlling Business Engine. With streamlined navigation, simplified workflows, and a clean design, your experience is now smoother than ever.
This new Admin Interface will empower you to manage Business Engine with greater efficiency, control, and confidence. Your feedback is invaluable to us, so please feel free to share your thoughts and suggestions as you explore the new look.
Thank you for following the COS Christmas Calendar! We hope you enjoyed it!
#24 COS Christmas Calendar — Merry Christmas from COS Systems
#24 No matter where you are from, where you live and what language you speak, the COS Team wishes you and your loved ones peaceful holidays, Merry Christmas, and a Happy New Year! We can’t wait to see what 2024 holds and hope you will continue to follow our journey.
#23 COS Christmas Calendar — Webhooks
#23 We’re excited to unveil our latest feature: Webhooks capabilities, complementing our existing REST-based APIs. This new addition empowers your systems with real-time data and event-driven actions, enhancing responsiveness and integration efficiency.
With Webhooks, you can now receive instant updates and trigger actions in your applications as events occur, rather than relying on periodic polling. This leads to more efficient workflows and up-to-date data synchronization. Our Webhooks work seamlessly with our robust REST APIs, providing a comprehensive toolkit for advanced system integrations and automation.
COS CHRISTMAS CALENDAR
Follow the COS Christmas Calendar 2023 here to learn about new features, colleagues, win prizes and more!
#22 COS Christmas Calendar — Support for Calix Clowd Solutions
#22 If you are using Calix hardware in your network together with Calix Cloud solutions, Business Engine can automatically update Subscriber and order information in Calix Cloud. For example, if a subscriber contacts their ISP due to a problem with their network, the ISP has access to all Calix cloud-stored data. As an Elite Partner to Calix, we can help deliver more value to your business and an even better subscriber experience!
#21 COS Christmas Calendar — Added Multi-Vendor Support
#21 By now, you should know that we love building integrations that enrich our solution and help to grow and future-proof your business. An open mindset for new technologies and partnerships is in our DNA. Our system is built from the ground up for automation and multi-vendor support.
That is why DZS and Xtreme Access fit our platform so well. DZS Xtreme standards-compliant APIs and multi-vendor support not only simplify our integration but also enable a future-proof network.